Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: October 14, 2025

At Xefa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, share, and protect your data when you use our AI-powered learning platform.

By using Xefa, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns, please contact us at privacy@xefa.com.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. This information is necessary to provide you with access to our platform.

Learning Data

We track your course progress, quiz results, and learning preferences to personalize your experience and provide recommendations.

Usage Information

We collect information about how you interact with our platform, including pages visited, features used, and time spent on the platform.

Device Information

We may collect information about the device you use to access our platform, including browser type, operating system, and IP address.

How We Use Your Information

Provide and Improve Services

We use your data to deliver personalized learning experiences, recommend courses, and improve our AI algorithms.

Communication

We may send you course updates, platform announcements, and marketing communications (which you can opt out of at any time).

Analytics and Research

We analyze user behavior to understand how our platform is used and identify areas for improvement.

Security and Fraud Prevention

We use your information to protect our platform from unauthorized access and fraudulent activities.

Data Protection

Encryption

All data transmitted to and from our platform is encrypted using industry-standard SSL/TLS protocols.

Secure Storage

Your data is stored on secure servers with restricted access and regular security audits.

Password Security

Passwords are hashed using bcrypt and never stored in plain text.

Regular Updates

We keep our security measures up to date and conduct regular vulnerability assessments.

Your Rights

Access Your Data

You can request a copy of all personal data we hold about you at any time.

Correct Your Data

You can update or correct your personal information through your account settings.

Delete Your Data

You can request deletion of your account and associated data. Some data may be retained for legal compliance.

Data Portability

You can request your data in a structured, machine-readable format.

Opt-Out

You can opt out of marketing communications and certain data collection activities.

Data Sharing

We Don't Sell Your Data

We never sell your personal information to third parties. Your trust is our priority.

Service Providers

We may share data with trusted service providers who help us operate our platform (e.g., hosting, analytics). They are contractually obligated to protect your data.

Legal Requirements

We may disclose information if required by law or to protect our rights and safety.

Business Transfers

In the event of a merger or acquisition, your data may be transferred to the new entity.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

  • Remember your login information and preferences
  • Analyze platform usage and performance
  • Provide personalized content and recommendations
  • Deliver targeted advertising (with your consent)

You can control cookie preferences through your browser settings. Note that disabling cookies may affect platform functionality.

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.